Question 1

What is Mindlee?

Accepted Answer

Mindlee is an AI-supported emotional clarity app that helps you talk with AURA, make sense of what happened, find words for your emotions, and notice repeating emotional patterns over time.

Question 2

What does AURA do?

Accepted Answer

AURA is a personal AI emotional clarity guide that helps you open what happened at your own pace. It asks clear, non-judgmental questions, supports emotion naming, and helps you leave the conversation with a small insight.

Question 3

Who is Mindlee for?

Accepted Answer

Mindlee is for adult users who carry something inside, struggle to understand what they feel, want a safe space before telling someone, or want to build a regular emotional awareness habit.

Question 4

What happens in the first AURA conversation?

Accepted Answer

AURA first tries to understand why you came. Then it helps you open what happened, find a clearer name for the feeling, and see emotion, need, insight and a small next step at the end.

Question 5

What is a session mirror?

Accepted Answer

A session mirror is the short personal summary that remains after a conversation. It does not diagnose. It shows the feeling, the theme that appeared, your small insight and one step you can carry into today.

Question 6

How do emotional patterns appear?

Accepted Answer

As multiple conversations and emotion records build up, Mindlee makes recurring themes more visible. The goal is not to label you, but to help you notice which situations trigger similar feelings.

Question 7

Can I try Mindlee for free?

Accepted Answer

Yes. Before starting your first AURA experience, you can see onboarding and a short personal reflection flow. Free areas on web and mobile may vary by product version.

Question 8

What does credit mean?

Accepted Answer

In Mindlee, 1 credit means about 1 minute of live AURA session. Premium plans include recurring live session credits. Credits make usage transparent; the deeper value is continuing where you left off and accumulating insights.

Question 9

What does Premium provide?

Accepted Answer

Premium is not just more messages. It provides continuity: live AURA sessions, session mirrors, emotion journal, AURA remembering context, and a space to see emotional patterns over time.

Question 10

Can I cancel my membership?

Accepted Answer

Yes. If the membership started through the App Store, Google Play, or a web payment provider, it can be managed and cancelled from that channel. Access continues until the end of the current period.

Question 11

Is AURA a therapist?

Accepted Answer

No. AURA is not a therapist, doctor, or crisis specialist. It does not diagnose, treat, or replace professional support. It is designed as a supportive guide for emotional awareness and personal insight.

Question 12

What should I do in a crisis or emergency?

Accepted Answer

If there is risk of harm to yourself or someone else, urgent danger, or intense crisis, use local emergency support instead of Mindlee. It is also important to tell a trusted person nearby.

Question 13

Can I delete my data?

Accepted Answer

Yes. Account and data deletion requests can be managed inside the app or through app@mindlee.ai. See the Privacy page for details about data processing.

Question 14

How are my conversations used?

Accepted Answer

Your conversations are used inside the product to provide a more contextual experience, create session mirrors, and support pattern awareness. Sensitive data processing, retention, transfer and deletion details are explained on the Privacy page.

What to know before starting with AURA.

Mindlee and AURA

How does the experience work?

Membership and credits

Safety, privacy and boundaries

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